TestFlight is unable to complete testee app upgrades

| | August 4, 2015

Recently, we found our internal testers and external testers can’t update our new prerelease app.

We are using developer provisioning file to sign binary code. The prerelease app can be verified by itunesconnect. It can be submitted to app store successfully. Than our testers tried to use TestFlight to update the app. They pressed Update button beside the app icon in the TestFlight. The TestFlight never finish its job. The progress circle wouldn’t complete.

Version:
TestFlight Version: 1.0.2(55),
XCode Version: 6.3 (6D570),
iOS Version: 8.1(12B411) & 8.2(12D508) & 8.3(12F70)

We have tried 3G network and WiFi network. We have tried all different Apple ID in TestFlight.

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2 Responses to “TestFlight is unable to complete testee app upgrades”

  1. Robert Yi Jiang on November 30, -0001 @ 12:00 AM

    I can’t say this solution will suit for all other same scenarios, but for my case I got answer from Apple Bug Reporter’s engineer.

    Apple Developer Relations20-May-2015 05:08 AM

    Engineering has provided the following feedback regarding this issue:

    We have figured out the issue. The TestFlight app doesn’t correctly
    handle apps that include leading 0s in their versions strings.
    Versions like 1.6.02 or 3.5.04 will fail to complete the install.

    Until this is fixed, please workaround it by using version numbers
    without leading zeros (1.6.02 -> 1.6.2 or 3.5.04 -> 3.5.4).

    Sorry for the inconvenience and thank you for spending so much time
    gathering information on this issue, it really helped!

    Please provide your response or results by updating your bug report.

  2. For beta release, you have to use same distribution profile which is used to publish.

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